In a 48-hour relay operation, the ZYIP team successfully completed 12 appearance patent applications for a high-end intelligent electric vehicle manufacturer.
I. Case Introduction
In the face of an extreme situation where the submission deadline for 12 core exterior patents of the new model of the high-end intelligent electric vehicle manufacturer was urgently shortened to 24 hours, and the final draft was delayed until late at night, the ZYIP team worked through the night and achieved precise grouping, zero-error review, and extreme process compression. Eventually, all submissions were completed in two batches during the early morning hours, with 100% on-time processing, ensuring zero risks for the global launch of the new model.
II. Case Details
Customer type/industry:
High-end intelligent electric vehicle manufacturers / New energy vehicle industry
2. Description of customer pain points/problems:
(1) Extreme time pressure: The original plan to submit 12 appearance patents at once was urgently divided into two batches. The submission deadline for the first batch was compressed to less than 24 hours, and the final draft was delayed until late at night, leaving very little window period for process handling.
(2) Zero tolerance quality requirement: The appearance patent drawing features complex lines, and extremely high consistency is required. Any minor defect could lead to corrections, and it is necessary to ensure a successful first attempt.
(3) Major business risk: For the new model associated with the patent to be released, if the deadline is missed and the technology is made public prematurely, it will directly affect the global launch plan and cause incalculable business losses.
3. Solution/Process:
(1) Emergency response and precise grouping: After receiving the task, the agent immediately connected with the client's design team via a late-night call. Within 30 minutes, they determined the priorities and completed the grouping plan for 6 items in one batch.
(2) Continuous quality inspection and zero-error control: The agent worked through the night to meticulously compare each pixel of the drawings. By 4:17 am, the first final draft was completed, creating a crucial 6-hour buffer time for the subsequent processes.
(3) Process limit compression and seamless succession: The process team worked in succession through the night. Within one hour, they completed the final quality inspection, signature, upload, payment, and receipt of the first batch of cases. The average time per case was only 38 minutes. At the same time, the second batch of pre-examinations were initiated.
(4) Full-process transparent synchronization: Establish a temporary communication group to synchronously update the submission status and receipts of each case in real time, ensuring complete transparency of information.
4. Results/Data:
(1) 100% on-time submission: All 12 appearance patents in the two batches were successfully submitted before the latest deadline, and all received official acceptance, achieving zero corrections and zero delays.
(2) Ensuring commercial release: A comprehensive and secure protection network for the global debut of new core models has been established, completely eliminating the risk of novelty loss.
(3) Establishing service benchmarks: This extreme operation set a new record for the submission speed of the appearance patent, fully demonstrating the outstanding execution ability and reliability of the ZYIP team under high pressure.
III. Case Evaluation Comments
This case perfectly illustrates the core concept of "delivering reliable services" of ZYIP. When faced with an almost impossible time pressure, the ZYIP team not only demonstrated professional efficiency but also an ultimate sense of responsibility of sharing risks with the clients and defending their core business interests. It elevated the value of intellectual property services from routine legal protection to strategic support for ensuring the key launch milestones of the products, truly becoming the most reliable escort on the clients' path to business success.