ZYIP Accurate Diagnosis Helps E-commerce Enterprises Overcome "Pre-Approval Blacklist" Challenges and Achieve Rapid Authorization of Invention Patents

2025-11-20
I. Case Introduction 
This case involves a client in the e-commerce sector. The rapid pre-examination applications for multiple invention patents of this client were repeatedly rejected systematically, preventing the innovative technologies from being granted rights quickly, which seriously affected the business layout and competitiveness of the enterprise. After ZYIP intervened, it did not merely focus on case writing but delved into the root cause of the problem and accurately identified that the enterprise's pre-examination qualification was locked due to historical "abnormal application" records. ZYIP innovatively formulated and guided the client to implement an effective communication strategy, ultimately successfully helping the enterprise remove the qualification restrictions. The involved invention patents were directly authorized without going through the examination opinion procedure, and the subsequent application channels were restored. 


II. Case Details 

Customer type/industry: 

E-commerce industry 



1. Customer pain points: 
Core issue: The client submitted multiple applications for rapid patent examination, but all were rejected by the system. The specific reasons could not be determined, and the process of technological innovation and intellectual property protection for the client has come to a standstill. 


2. Solution and Process: 
(1) Accurately trace the source and identify the root cause: The ZYIP consultant proactively called the Intellectual Property Protection Center and had professional communication with the examiner. Eventually, it was found out that due to the fact that the client's two patent applications previously handled by another agency were determined as "abnormal applications", and neither an appeal was made nor a proper withdrawal was carried out, the enterprise entity was marked by the system and lost the qualification for fast pre-examination. 
(2) Strategy guidance to break through the "qualification" predicament: ZYIP recognized that the role of directly conducting "qualification appeals" by the agency was inappropriate. Therefore, we tailored a communication plan for the enterprises and instructed the enterprise leaders to communicate directly with the protection center. The key points included:
a. Presenting research and development capabilities: Actively presenting the true research and development background and investment of the enterprise.
b. Clarifying technical details: Introducing in detail the actual research and development process and innovation points of the patent application technology.
c. Reasonable explanation of history: Regarding the previous "abnormal application" issues, explaining the oversight in follow-up due to internal personnel handover, and indicating no intention to violate the regulations.
d. Expressing an open attitude: Sincerely inviting the reviewers to conduct on-site inspections of the research and development situation to prove the authenticity of the research. 


3. Project Outcomes: 
(1) Qualification Restoration: After effective communication with the enterprise, the review staff of the protection center contacted ZYIP directly and instructed them to resubmit the pre-approval application. This measure indicates that the enterprise's pre-approval qualification has been removed from the "blacklist" and has returned to normal. 
(2) Rapid patent authorization: The involved invention patent successfully passed the re-submission of pre-examination and was granted authorization without even issuing a review opinion notice, significantly shortening the authorization period. 
(3) Smooth channels: Subsequent invention patents of the enterprise can all smoothly enter the fast pre-review channel, paving the way for future innovation planning. 


III. Case Significance 
This case goes beyond the traditional scope of agency services, demonstrating the outstanding ability of ZYIP to precisely identify issues and provide strategic solutions in complex administrative processes. It profoundly illustrates that excellent agency services are not merely about handling each case well, but also about becoming the "general practitioner" of enterprises in the intellectual property management system, capable of diagnosing and resolving systemic problems. This case successfully helped an e-commerce company restore the trust relationship with the review channel and restore its efficiency in innovation protection. It is a concrete practice of intellectual property service institutions optimizing the business environment and empowering high-quality development of scientific and technological innovation entities.
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