From three agency partners to exclusive escort: ZYIP has built a strong intellectual property defense line for the smart city state-owned enterprises.

2025-11-20

I. Case Introduction
In the face of the predicament of the new smart city research institute, where the management of intellectual property rights was fragmented and responses were slow due to the "one person holding multiple positions", ZYIP addressed this issue by integrating the intellectual property assets previously provided by three separate institutions. They offered a full-chain and systematic professional service, achieving centralized and efficient management of patent and trademark businesses, freeing customers from cumbersome tasks and significantly enhancing the efficiency of innovation protection.

II. Case Details
1. Customer type/Industry:
New Smart City Research Institute / Smart City Technology Development and Construction

2. Description of customer pain points/problems:
(1) Weak management capabilities: Intellectual property affairs are handled by part-time staff, resulting in a lack of concentration and making it difficult to conduct in-depth patent planning and dynamic tracking.
(2) Inefficient and scattered services: The patent and trademark-related businesses were originally handled by three different institutions separately, resulting in high coordination costs and making it difficult to achieve systematic protection.
(3) Lack of response mechanism: There is a shortage of a professional team to promptly respond to review opinions, annual fee management and other daily affairs, resulting in management loopholes and risks.

3. Solution/Process:
(1) Establish a rapid response network: Relying on the professional team of ZYIP, ensure that all customer inquiries can be answered "on the same day", covering the entire process from patent mining, trademark layout, examination responses, to annual fee reminders.
(2) Implement centralized consolidation of assets: Conduct a unified sorting and optimization of the existing intellectual property assets scattered among the three institutions, including re-planning patent defense strategies, integrating the annual fee management system, and reconstructing the trademark protection system.
(3) Implement acceleration and guarantee mechanisms: Establish a fast pre-examination channel for patent applications to shorten the authorization period, and adopt a "double search" strategy for trademarks to increase the registration success rate.

4. Results/Data:
(1) Enhancement of management efficiency: Achieve centralized and systematic management of intellectual property assets, completely liberating the energy for customer management.
(2) Process efficiency optimization: The patent authorization period has been significantly shortened through pre-examination, and the success rate of trademark registration has been greatly enhanced.
(3) Strengthening of service relationship: ZYIP has become the most trusted long-term intellectual property partner of the customers.

III. Case Evaluation Comments
This case demonstrates the integration value and systematic capability of ZYIP in intellectual property management services. By integrating scattered service modules into an efficient and reliable full-chain solution, ZYIP not only addresses the management challenges of its clients, but also transforms intellectual property management from a reactive approach to an active planning strategy, becoming a professional support for scientific and technological innovation units to focus on research and development and operate efficiently.

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